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Refund and Returns Policy

Refund and Return Policy

Effective Date: July 27, 2025

Website: https://pcbverse.com

Contact: support@pcbverse.com, +91 62668 84795

1. Order Refunds (Before Shipping)

If your order has not been shipped within 48 hours of placement (excluding Sundays and public holidays), you may request a full refund.

  • To request a refund, please email support@pcbverse.com with your order ID.
  • If the order has already been shipped, the return policy will apply instead.

2. Return Eligibility

Returns are only accepted under the following conditions:

  • The product is damaged, defective, or incorrect.
  • You contact us within 3 days of delivery.
  • The item is unused and in its original condition and packaging.

3. 7-Day Warranty for Defective Products

All products purchased from PCBVerse are covered by a 7-day warranty against manufacturing defects.

  • Claims must be made within 7 days of delivery.
  • Warranty covers only manufacturing defects, not damages caused by mishandling, modification, or improper use.
  • We will inspect the returned item and offer a replacement or refund accordingly.

4. Return & Refund Process

  • Email us at support@pcbverse.com with your order ID, a description of the issue, and clear product photos.
  • If approved, we will provide return instructions and address.
  • Refunds are processed within 5–7 business days after receiving and verifying the returned item.

5. Non-Returnable Items

We do not accept returns for:

  • Items damaged due to improper use
  • Customized or special-order items
  • Opened kits or component assortments (unless defective)

6. Shipping Costs

If the return is due to our mistake (e.g., wrong or defective item), we will cover the return shipping cost. Otherwise, the buyer is responsible for return shipping.

7. Contact Us

For any questions related to returns or refunds, reach out to:

📧 support@pcbverse.com
📞 +91 62668 84795